Medical Office Specialist: Management - AAS Degree

Overview

See Department website and program contacts here

The Medical Office Management (AAS) degree is designed for students seeking careers in healthcare office supervision, administration, and operations management. The curriculum combines healthcare administrative knowledge with leadership and management skills to prepare students for roles overseeing medical office functions and support services.

Coursework includes topics such as healthcare office operations, communication, leadership, scheduling, billing, medical records, and professional practices. Students develop practical administrative and organizational skills used to support healthcare teams and manage day-to-day office operations in medical environments.

The Medical Office Management program is workforce-focused and prepares students for careers in physicians’ offices, clinics, hospitals, and other healthcare organizations requiring administrative and management support.

Students entering the program should have basic typing and document formatting skills. Students without prior computer experience, or those wishing to strengthen computer skills before beginning the program, are encouraged to enroll in BCS090 Computer Basics for College Success, a free course offered through the Learning Success Center.

Students are encouraged to work with an advisor to ensure appropriate course selection and program planning based on their educational background and career goals.

Refer to the tabs above for additional information about:

  • Education Plan – provides a sample term-by-term sequence of courses
  • Career Info – includes information on potential occupations, employment trends, and earnings

Program Learning Objectives

At the completion of this program, students should be able to:

  • Discuss the roles of the health care team members, elements of successful leadership and problem-solving strategies
  • Describe medical terminology, including disease processes and pharmacology
  • Differentiate verbal and nonverbal communication, including gender differences, cultural awareness and sensitivity, and the elements of speaking and listening
  • Describe the management principles required in a medical office
  • Compare and contrast the billing and coding elements
  • Complete a professional résumé
  • Describe job searches and correct interview techniques

Education Plan

This sample Education Plan illustrates one possible course sequence. Students should consult an advisor to create a personalized plan.

Medical Office students are required to complete a criminal background check and may be required to provide documentation of immunizations prior to beginning an internship. Do not complete a background check without first consulting with your program adviser. Please speak to your adviser with immunization-specific questions. Drug and alcohol screening may be required. 

Note: A minimum grade of “C” is required in all courses.

General education courses (such as math, writing, health, etc.) can be taken during any term, or before starting the program. 

Plan of Study Grid
First Quarter
FallCredits
MO110 Foundational Principles for the Medical Office Team (must be completed before starting third term courses) 3
MO111 Medical Terminology 4
MO116 Medical Office Procedures 4
MO230 Medical Coding I: ICD-10-CM 3
 Credits14
Second Quarter
Winter
MO140 Understanding Medical Insurance 3
MO231 Medical Coding II: Procedural Coding 4
MO240 Medical Office Billing I 3
CIS120L Computer Concepts Lab I 1
HE252 First Aid: Responding to Emergencies 3
 Credits14
Third Quarter
Spring
COMM218Z
Interpersonal Communication
or Introduction to Intercultural Communication (Cultural Literacy course)
4
MO117 Hospital Administrative Procedures 3
MO241 Medical Office Billing II 3
WR121Z Composition I 4
 Credits14
Fourth Quarter
Fall
BA101Z Introduction to Business 4
CIS125WP Word Processing 3
MO136 Healthcare Documentation 3
MO226 Pharmacology and Disease Processes for Medical Office Occupations 4
PSY201Z Introduction to Psychology I 4
 Credits18
Fifth Quarter
Winter
BA206 Management Fundamentals 4
MO214 Building a Professional Portfolio 1
MO250 Medical Law and Ethics 3
WR122Z Composition II 4
MTH065
Beginning Algebra II (or higher)
or Quantitative Reasoning I
4-6
 Credits16-18
Sixth Quarter
Spring
BA111 Introduction to Accounting 4
BA224 Human Resource Management 3
WE280MOMD Coop Ed - Medical Office Mgmt 4
MO141 Patient Advocate for Medical Insurance 3
 Credits14
 Total Credits90-92

Career Information

Explore potential careers related to this program, including typical job roles, employment trends, and projected growth. This information can help you better understand how your education may align with future career opportunities.

Cultural Literacy course